Answer customer questions at midnight without losing any sleep.
A custom webchat setup that handles your most common customer questions automatically: opening hours, pricing, availability — and passes anything it can't handle straight for follow-up by your team. Working when your customers need it and are ready to book.
The chatbot is trained on your own business information, your best responses, and your voice. It knows your prices, your services, your availability, and your tone. Where systems allow, it can be securely connected to your booking system or calendar to handle reservations directly.
When a query falls outside what it can handle, it hands off cleanly to a real person via email, text, or WhatsApp. Keeping the conversation going.
What it does
Customers get instant answers to common questions. Your team only sees the ones that actually need a human.
- ✓ Answers FAQs instantly — hours, pricing, services, location
- ✓ Handles booking requests and passes them to your calendar or inbox
- ✓ Knows when to hand off to a real person and does it without fuss
- ✓ Works across your website, and optionally WhatsApp or Facebook Messenger
- ✓ Trained on your own business information — not generic responses
- ✓ Full conversation log so nothing falls through the cracks
This is for you if…
- → You get the same five questions asked over and over again
- → Customers contact you outside business hours and get no response
- → Your team spends time on enquiries that never convert
- → You want customers to get a fast answer without you being on call
Interested? Let's talk.
One short conversation is enough to work out whether this fits your business and what it would take to build.
Get in touch